Terms of Service

By using our website, services, and purchasing our products, you agree to the following terms and conditions. Please read them carefully, as they outline the legal responsibilities and rights between you and Pinkmeow.

Acceptance of Terms

By accessing and using the Pinkmeow Shop website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services. Your continued use of the site indicates your acceptance of these terms, including any future updates or changes.

General Use

By accessing our website, you agree to follow these terms and all applicable laws. You must be at least 18 years old (or have the consent of a parent/guardian) to use our site and make purchases.

Product Information

We strive to accurately describe all our products, but as each item is lovingly handmade, slight variations may occur, adding a special touch of magic. Prices and product availability are subject to change without notice, but the price at the time of your order will apply.

Orders

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to cancel or refuse any order for reasons including product availability, errors in pricing or product descriptions, or suspected fraudulent activity.

Payments

Payments must be made at the time of purchase. We accept all major credit cards, PayPal, and other secure payment methods. All prices are in [currency], and any applicable taxes or shipping fees will be calculated at checkout.

Shipping

We ship within Malaysia. Shipping costs and estimated delivery times will be provided during checkout. Please refer to our Shipping Policy for details. Once shipped, responsibility for your package passes to you. We are not responsible for delays caused by shipping carriers.

Returns & Exchanges

We do not offer refunds, but exchanges are available for defective or incorrect items. Please refer to our Refund Policy for more information.

Intellectual Property

All content on the Pinkmeow Shop website—including images, designs, logos, and text—is the property of Pinkmeow Land and protected by intellectual property laws. You may not use any content for commercial purposes without our permission.

Limitation of Liability

Pinkmeow Shop is not liable for any damages, including but not limited to indirect or consequential damages, arising from the use of our website or products. We make every effort to ensure our website is safe, but we cannot guarantee it will always be virus-free or error-free.

Shipping

Changes to Terms

We may update these terms from time to time without notice. Your continued use of our site after changes indicates your acceptance of the updated terms.

Governing Law

These terms are governed by the laws of Malaysia, and any disputes will be resolved within Malaysian jurisdiction.

Contact Us

Have any questions or concerns? Our friendly meows are here to assist you! Reach out to us at [your email/contact info].